Triage Privacy Policy

Last modified: July 9, 2025

Introduction

Triage, LLC (“Triage” or “Company” or “We” or “Us”) respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website triagestaff.com or https://plus.triagestaff.com (collectively, our “Website”) or use the Triage app or Triage.Plus app (together with the Website, our “Services”), our practices for collecting, using, maintaining, protecting, and disclosing that information, and your rights regarding your personal information under applicable laws.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Services. By accessing or using the Services, you agree to this privacy policy. We may update this policy from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes constitutes acceptance of those changes.

CCPA NOTICE: We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to information collected:

  • On the Services.
  • In email, text, and other electronic messages between you and the Services.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This policy does not apply to information collected:

  • Offline or through any other means, including on any other website operated by Triage or any third party (including our affiliates and subsidiaries).
  • Any third party including our affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or on the Services.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services and partner websites, including:

  • Information by which you may be personally identified, such as name, date of birth, postal address, email address, telephone number, Social Security number, employment test data, education and degree information, employment history, license and certification information, medical information, employment references, or any other identifier by which you may be contacted online or offline (“Personal Information”);
  • Information about you that does not individually identify you, such as job search criteria or preferences; and/or
  • Information about your internet connection, the equipment you use to access our Services, and usage details.

Categories of Personal Information We Collect

The Personal Information we collect may include (as categorized by CCPA):

  • Identifiers you provide directly such as first and last name, email address, postal address,  phone number, and Social Security number.
  • Personal information categories identified in the California customer records statute such as first and last name, email address, postal address, phone number, social security number, education and degree information, employment history and related information, and medical information.
  • Protected classification characteristics under California law such as race, gender, or age
  • Identifiers collected through use of the Services, such as unique online or device identifiers, IP address, device or session IDs and information regarding your system configuration (operating system and version), network, and connected hardware (e.g., computer or mobile device and carrier) and software applications (e.g., other applications installed on mobile device).
  • Internet and other network activity, such as browsing and search history; and interactions with a website or application such as the Services.
  • Employment information
  • Education information.

We do not collect commercial information; biometric information; geolocation data; sensory data, or inferences drawn from other Personal Information.

How We Collect Personal Information

We collect information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Services (including usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies).
  • From third parties that we contract with to provide services.

Information You Provide to Us

The information we collect on or through our Services may include:

  • Information you provide by filling in forms on our Services, including when subscribing, requesting, or working with our recruiters. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Your responses to surveys for research purposes.

Information We Collect Through Automatic Data Collection Technologies 

As you interact with our Services, we may use automatic data collection technologies to gather information about your equipment, browsing actions, and usage patterns, including:

  • Details of your visits to our Services, (e.g., traffic data, location data, logs, and resources accessed).
  • Information about your computer and internet connection (e.g., IP address, operating system, browser type).

The information we collect automatically may include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Service and to deliver a better and more personalized service, including by enabling us to:

  • Estimate audience size and usage patterns.
  • Store your preferences, allowing us to customize our Services according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Services.

Technologies Used for Automatic Data Collection

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
  • Web Beacons. Pages of our Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or that you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Services are served by third parties, including content and application providers. These third parties may use cookies, web beacons, pixels, site tags, or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information or may include information about your online activities over time and across different websites and online services. We may use this information to provide you with interest-based (behavioral) advertising or other targeted content, confirm website events, construct audiences, and support the core functionality of our site. We do not control these third parties’ tracking technologies or how they may be used.

Examples of Third-Party Tracking Tools:

  • HubSpot. The Services use a HubSpot tracking code which uses cookies or similar technologies to track visitors and gather demographic information to deliver customized content and promotions. Review HubSpot’s privacy policy here.
  • Google Analytics. The Services use a web analytics service offered by Google that tracks and reports website traffic. This information may be shared with other Google services, and Google may use the data collected to personalize the ads of its own advertising network. You can opt out of your activity on the Services being made available to Google Analytics by installing the Google Analytics opt-out browser add-on. Review Google’s privacy policy here.
  • Meta Pixel. The Services may use the Meta Pixel to collect information about your interactions with the Services in order to improve marketing efforts and provide a more personalized experience.You can manage your pixel preferences through browser extensions and settings. Review Meta’s privacy policy here.
  • Bing Universal Event Tracking tag. The Services may use the Bing Universal Event Tracking (“UET”) tag in order to construct site audiences and record user interactions with the Services. Review Bing’s privacy practices with respect to the UET tag here.

The Services may use other tracking tools not identified above. We do not control third parties’ tracking technologies or how they may be used. If you have any questions about the use of these tools or an advertisement or other targeted content, you should contact the responsible provider directly. For more information about managing your preferences or opting out of receiving targeted advertising, see the “Choices About How We Use and Disclose Your Information” section.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information, to:

  • Present our Services and their contents to you.
  • Provide you with information, products, or services that you request from us, including through text messages, if you have opted in to receive text messages from Triage.
  • Fulfill any other purpose for which you provide the information.
  • Carry out our obligations and enforce our rights arising from any contracts between you and us.
  • Notify you about changes to our Services or any products or services we offer.
  • Allow you to participate in interactive features on our Services.
  • Fulfill any purpose described when you provide the information or as otherwise set forth in the CCPA.
  • Contact you about goods and services that may be of interest to you (you may opt out of marketing communications at any time by checking the relevant box on which we collect your data). For more information, see the “Choices About How We Use and Disclose Your Information” section.
  • For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. We do not disclose your Personal Information for these purposes without your consent. However, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect, or you provide, as described in this Privacy Policy:

  • To potential work placement sites.
  • To representatives of healthcare employers, such as staffing agencies or healthcare facilities (collectively, “Entity Users”), that create an account on our Services for the purpose of collaborating with healthcare talent, hiring, storing and transferring information, and communicating with current or prospective employees, and/or any other purpose described in our Services.
  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Triage’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Triage about users of our Services is among the assets transferred.
  • To fulfill the purpose for which you provide the information (e.g., if you provide us an email address to use the “email a friend” feature of our Services, we will transmit the contents of that email and your email address to the recipients).
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Triage, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Text Message and Email Communications

When you provide your phone number and/or email address and opt in to receive information about job postings, Triage will send you recurring informational and marketing text messages and/or emails related to job postings and updates, including text messages that may be sent using an automated telephone dialing system. You may opt out of marketing text messages at any time by replying “STOP” to a Triage text message. Message and data rates may apply. You may opt out of marketing emails at any time using the unsubscribe link in the email.

 

Triage will also send you informational text messages or emails that are necessary for employment requirements and changes, which you cannot unsubscribe from.

Communications from Entity Users

Our Services may allow you to receive job-related information from Entity Users, including job postings, onboarding documents, and other communications. Triage will provide your Personal Information to Entity Users as necessary to enable these communications.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. You can control your information in the following ways:

  • Tracking Technologies and Advertising: Set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Disabling cookies may affect your ability to use certain parts of our Services.
  • Promotional Offers: If you do not wish to have your contact information used by Triage to promote our services, you can opt out by checking the relevant box on the data collection form or by emailing info@triagestaff.com. You may also use the unsubscribe link in promotional emails. This opt out does not apply to information provided to the Company as a result of period of employment with Triage.
  • Targeted Advertising. If you do not want us to use your information to deliver targeted advertisements, you can opt out by emailing info@triagestaff.com.

Some state residents may have additional rights and choices. See the “Your State Privacy Rights” section for more information.

We may share your Personal Information with third parties for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Triage has disclosed Personal Information for a business purpose to service providers, affiliates, and partners.

In the prior 12 months, we have not sold or shared for a commercial purpose your Personal Information to third parties.

Accessing and Correcting Your Information

You can review and request changes or access to your Personal Information by sending us an email at info@triagestaff.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Some state residents may have additional personal information rights and choices. Please see Triage’s State Laws section below for more information.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping it confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your Personal Information, but we cannot guarantee its security. Any transmission is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Children Under the Age of 13

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Services. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Services or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@triagestaff.com.

Your State Privacy Rights

Several states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Vermont, and Virginia provide (now or in the future) their residents with certain rights regarding their Personal Information. These rights may include:

  • Confirming whether we process your Personal Information.
  • Accessing and obtaining a copy of your Personal Information.
  • Correcting inaccuracies in your Personal Information.
  • Deleting certain Personal Information.
  • Opting out of Personal Information processing for certain purposes, such as targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects.
  • Limiting or requiring consent for the processing of sensitive Personal Information.

The exact nature and scope of these rights vary by state. We will comply with verifiable consumer requests as required by applicable law.

Access to Specific Information and Data Portability Rights

You may have the right to request that Triage disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).

Correction Request Rights

You may have the right to request that we correct any inaccurate personal data we maintain about you.

Deletion Request Rights

You may have the right to request that Triage delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Fulfill the contract of employment in which you have engaged, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with applicable law, including the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your Rights

  • To exercise your access, data portability, or deletion rights described above, please submit a verifiable consumer request to us by emailing us at info@triagestaff.com.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. A verifiable consumer request must:

  • Provide sufficient information to verify your identity or authority as an authorized representative to make the request.
  • Describe your request with enough detail that allows us to properly understand, evaluate, and respond.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your state privacy rights. Unless permitted by applicable law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted under state law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Changes to Our Privacy Policy

We will post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email or through a notice on the Website home page. The date the Privacy Policy was last revised is at the top of this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which Triage collects and uses your information, your choices and rights, or wish to exercise your rights under applicable law, please contact us at:

Website: https://triagestaff.com/contact/

Email: info@triagestaff.com

Postal Address:

Triage, LLC

Attn: Operations

13609 California Street

Omaha, NE 68154